Privacy Policy

This is the Privacy Policy for the User platform of the application- Livingit (hereinafter referred to as “ Application ”). Users registered on the Application shall hereinafter be referred to as (“ You/ Registered User ”) and Livsutra Online Solutions Pvt Ltd. hereinafter be referred to as (“ Livsutra ”). Livsutra is the owner and operator of the Application designed to create a social networking platform for users sharing common passions.

This Privacy Policy shall be applicable to You, if You have registered to be a user on the Application or have even visited the Application and not registered to avail of the services of the Application. You shall be considered as a “ Registered User ” only if You complete the registration on the Application and your profile is activated by Livsutra.

This policy explains how Livsutra and certain third parties may collect, use, store, protect and disclose “ Personal Information ” and other Information obtained via the Application (together, “ Data ”).

If You intend to view the Services on the Application and/or share your Data with Livsutra, it is solely at your own volition, risk and after reading and confirming it to this Privacy Policy.

“Personal Information” shall refer to all the personally identifiable information provided by You or any other information which when in combination with other information may be used to readily identify or contact You, such as: name, address, email address, or phone number. Livsutra does not consider Personal Information to include information that has been anonymized so that it does not allow a Third Party to easily identify a specific individual which has been provided by You to Livsutra for availing of the services of the Application.

By using the Application, you agree to this Privacy Policy. If you do not accept this Privacy Policy, you must not use the Application.

In case You participate in any other schemes, facilities, Services provided by the Application, You will be required to provide additional information. Such information will also remain in Livsutra’s database and will be considered as your Personal Information and will be treated as confidential.



When You visit/access the Application, Livsutra collects Your Personal Information during the visit/ registration process. This Personal Information shall be provided by You voluntarily or as advised by Livsutra. This information can be obtained from You or provided by You from time to time either during the first visit, registration, updation, use of the Application or any other purpose. Livsutra’s main aim of collecting such information is not just to provide You a smooth, safe and easy experience but to also provide the other users a safe ecosystem to encourage interaction between the users of the Application. Livsutra collects only that information, which is necessary to provide You, a user-friendly experience and that which is relevant for Livsutra’s purpose of providing a hassle free solution on the Application.

After your registration on the Application as a Registered User, apart from the Personal Information provided by You; You may be required to provide the following additional information:

Livsutra may allow Registered Users availing Pay Services to sign in to the Application and/or enroll as a User by using the Third Party Site Password ( defined in Terms of Use ). By signing in or enrolling using the Third Party Site Password, the Registered User consents to Livsutra collecting and maintaining the Personal Information provided via such third party website. Livsutra is not responsible for the privacy practices of any third party website.


Livsutra maintains Transcripts of communications that are conducted between You and Livsutra. Livsutra also maintains copies of Surveys and Livsutra may, in accordance with applicable law (including laws related to notice and/or consent), record and maintain recordings of voice communications between You and Livsutra for training and quality check purposes and to improve and enhance the Services provided by Livsutra to You.

Personal Information, Transcripts, Surveys and all the information as provided in this sub-clause (A) shall be collectively referred to as “ Information ”.


A device identifier may deliver information to Livsutra or to a third party partner about how You browse and use the Application and may help Livsutra or others provide reports or personalized content and ads. Some features of the Application may not function properly if use or availability of device identifiers is impaired or disabled.



Livsutra adheres to the stringent security measures and features to ensure the integrity and privacy of Personal Information of users against unauthorized access, alteration or use. Livsutra adopts high encryption and physical security measures to guard against unauthorized access of data.

Users may review their chat history and see Transcripts of chats that they have engaged in. Users are only granted access to the chats that they engaged in under their User profile.


You acknowledge, consent and agree that Livsutra may access, preserve and disclose your Personal Information if required to do so by law or in good faith belief that such access, preservation or disclosure is reasonably necessary to:

  1. Comply with legal process either nationally or internationally;
  2. Enforce the Terms of Use of the Application;
  3. Respond to claims that any Content violates third party rights;
  4. Respond to your request for Service;
  5. Protect the rights, property or personal safety of Livsutra, its subscribers and the public; or
  6. Pursuant to this Privacy Policy.


Notwithstanding anything contained in this Policy or elsewhere, Livsutra shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A “ Force Majeure Event ” shall mean any event that is beyond the reasonable control of Livsutra and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, etc.


From time to time, Livsutra may use Data for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change regarding information previously collected, Livsutra will make reasonable efforts to provide notice and obtain consent to any such uses as may be required by law.


We recommend that You review this Policy periodically, as Livsutra may update it from time to time. Your use of any Service offered on the Application following a change to this Privacy Policy represents your consent to the new Privacy Policy to the fullest extent permitted by law.

This Privacy Policy was last updated on 18 Oct 2016